PRIVACY POLICY

Effective Date: January 21, 2026

10n1 Tutor (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, enroll in tutoring services, apply as a tutor, or communicate with us through digital channels, including email, phone, and SMS.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you submit forms, enroll in services, schedule consultations, apply as a tutor, or communicate with us. This may include your name, email address, phone number, location, student or child information, academic or professional needs, scheduling preferences, and payment-related details.

For tutors, we may collect professional background information, certifications, availability, and payment details necessary to administer contractor payments.

We may also collect limited technical information automatically, such as IP address, browser type, device information, and usage data, to improve website functionality and security.

2. HOW WE USE INFORMATION

We use personal information to deliver tutoring services, match students with tutors, manage scheduling, process payments, provide customer support, communicate service updates, and comply with legal obligations.

We may also use information to improve our services, respond to inquiries, manage tutor applications, and maintain quality and safety standards.

3. COMMUNICATIONS & SMS (A2P COMPLIANCE)

By providing your phone number through our website or forms, you consent to receive service-related communications from 10n1 Tutor, including scheduling notifications, account updates, and support messages via SMS, phone, or email.

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly. We do not sell or share mobile subscriber information for marketing purposes.

4. SERVICES INVOLVING MINORS

When services involve minors, we collect information only as necessary to provide tutoring services. Parents or legal guardians provide consent on behalf of minors and are responsible for supervising participation. We take additional precautions to protect the privacy and safety of minors in accordance with applicable laws.

5. DATA SHARING AND DISCLOSURE

We do not sell personal information. We may share information with trusted third-party service providers who assist with payment processing, scheduling, communication tools, and platform operations. These providers are authorized to use personal information only as necessary to provide services on our behalf.

Personal information may also be disclosed if required by law, regulation, legal process, or to protect the rights, safety, and security of the Company, our users, or others.

6. INTERNATIONAL DATA PROCESSING

To operate our services, personal information may be processed and stored in the United States and other jurisdictions, including the Philippines, where tutors or service providers are located. By using our services, you consent to this cross-border data processing.

7. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted online.

8. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. YOUR RIGHTS AND CHOICES

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of non-essential communications at any time. Certain information may be retained as required by law or for legitimate business purposes.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies separately.

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

12. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

10n1 Tutor
Email: juergenhoehne@1-1tutors.tech
Email: carmina@1-1tutors.tech
Website: https://www.1-1tutors.tech